Vertical SaaS
Industry-specific platforms with deep domain workflows. The agent has to know your vertical the way a senior employee does.
- Your customer
- Property mgmt SaaS
- Their user
- Leasing agent
- The agent
- Drafts a lease addendum from tenant history + state law
"45m → 4m drafting time. 12 hrs/wk back per leasing agent."
B2B platforms
Horizontal tools serving operators across orgs. The agent navigates complex object graphs and surfaces the right context fast.
- Your customer
- Ticketing tool
- Their user
- Support engineer
- The agent
- Triages a new ticket with full customer history inline
"Like every support engineer has a senior teammate sitting next to them now."
Internal ops tools
Back-office software where every action carries financial or compliance weight. The agent is auditable and approval-gated.
- Your customer
- Fintech back office
- Their user
- Ops analyst
- The agent
- Runs refund eligibility, requests human approval over $500
"Approval flows + audit log per tenant is what made this safe to ship."
Analytics & data
Tools where value lives in the data. The agent translates plain English into structured queries against the tenant's schema.
- Your customer
- Product analytics tool
- Their user
- Non-technical PM
- The agent
- Asks in English, gets SQL + chart against tenant data
"Power users went from filing tickets to writing their own queries."
Developer tools
Tools where the user is technical but time is scarce. The agent reads their config and walks them through setup.
- Your customer
- Dev tool (CI/CD, infra, observability)
- Their user
- First-time user
- The agent
- Walks through onboarding, reads config, picks defaults
"Time-to-first-value: 40m → 4m. That's the whole funnel."